• Customized options available
  • 24/7 breakdown service
  • Emergency deliveries
  • Advice from specialists

VAT.
on / off

Become a customer
  • Ordered on weekdays, shipped the next day

Privacy Policy

March 1, 2026

Your privacy is of great importance to Desmaco Europe B.V. Therefore, we comply with the relevant laws and regulations regarding privacy, including the General Data Protection Regulation (hereinafter: GDPR). This means that we:

Need advice?

Find out which electric motor you need. We are happy to help you.

Contact
  • Clearly define our purposes before we process your personal data, via this privacy statement;
  • Store as few personal data as possible and only the data necessary for our purposes;
  • Obtain explicit consent for the processing of your personal data, if consent is required;
  • We take necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data for us;
  • Respecting your rights, such as the right to access, correct or delete the personal data that we process about you.

Your data is safe with us and we will always use it properly. In this privacy statement we explain what we do at the webshop jumatra.nl with the information we learn about you.

If you have any questions or would like to know what exactly we are keeping track of from you, please contact us. Contact on behalf of Desmaco Europe B.V.

Your account

Certain parts of our online store require you to register first. You must then provide information about yourself and choose a username. This creates an account that you can log in to using that username and a password of your choice. To do this, we use your:

  • Name, surname and address details;
  • Phone number;
  • Invoice address;
  • Email address;
  • Payment details;
  • Gender
  • Date of birth;
  • IP address.

We do this based on your consent. We store this information until three months after you have cancelled the account. We store this information so that you do not have to fill it in again in the webshop and so that we can contact you more easily if necessary. You can modify information through your account whenever you want.

Processing the order

When you place an order with us, we use your personal data to process it properly. We may then share your personal data with our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this, we use your:

  • Name, surname and address details;
  • Phone number;
  • Invoice address;
  • Email address;
  • Payment details;
  • Gender;
  • IP address.

We do this based on your consent. We keep this information for up to two years after your order has been completed. We keep certain customer data for longer due to the legal tax retention obligation.

Sending newsletters

We have a newsletter and you will automatically be added to the list of subscribers. In the newsletter you will find news, tips and information about our products and services. For this we use your:

  • Name, surname and address details;
  • Phone number;
  • Invoice address;
  • Email address;
  • Payment details;
  • Gender;
  • IP address.

We do this based on your consent. We will keep this information until you cancel the subscription.

The newsletter is sent out weekly by email. The content of the newsletter includes, among other things:

  • Electric motors;
  • Reducers;
  • Drive technology solutions;
  • Maintenance and service;
  • New products;
  • Technical developments;
  • Offers and promotions;
  • Company news;
  • Fairs, events and training courses.

You can cancel the subscription to the newsletter at any time. Every newsletter contains a link to cancel the subscription.

Portal access

With our portal you get access to a management environment where you can set up, submit, and change things for the webshop yourself. We keep track of what you have done and when, so there is proof of that. For this we use your:

  • Name, surname and address details;
  • Phone number;
  • Invoice address;
  • Email address;
  • Payment details;
  • Gender;
  • IP address.

We do this based on your consent. We will keep this information for up to six months after the end of the service provided to you.

Contact form

With the contact form you can ask us questions or make requests. For this we use your:

  • Phone number;
  • Email address.

We do this based on your consent. We will keep this information until we are sure that you are satisfied with our response.

Statistics and profiling

We keep statistics on the use of our online store. With these statistics, we improve our online store so that, for example, we only show relevant information. We can combine your personal data to learn more about you. Of course, we will always respect your privacy. If you do not want this, you can always tell us. For this purpose, we will use your:

  • Name, surname and address details;
  • Phone number;
  • Invoice address;
  • Email address;
  • Payment details;
  • Gender;
  • IP address.

We do this based on your consent. We keep this information for one year.

Advertising

We would like to send you advertising about offers and new products or services. We do this:

  • By mail;
  • By email
  • Through social media;
  • By phone.

You can object to this advertising at any time. Each letter explains how to do so. Each email contains a unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you are called. You can also do this through your account. You can also do this through the portal.

Advertisements

Our online store displays general advertisements. We do not collect any personal data in this context, so we do not know whether you like them or not.

Provision to other companies or institutions

With the exception of the parties necessary to provide the services mentioned above, we will not under any circumstances disclose your personal data to other companies or institutions, except when we are legally required to do so (for example, if the police require it in the event of a suspected crime).

Statistics

We keep statistics on the use of our online store.

Cookies

Our online store uses cookies. Cookies are small files that allow us to store information so that you don’t have to fill in the same information every time. But they also allow us to see that you visit us again.
You can disable the placement of cookies through your browser, but some features of our online store will no longer work properly.
We have made agreements with other companies that place cookies about how they use them. However, we do not have full control over what they themselves do with the cookies. Therefore, please also read their privacy statements.

Google Analytics

We use Google Analytics to track how visitors use our online store. We have entered into a processor agreement with Google. This agreement sets out strict rules regarding what they are allowed to track. We have not allowed Google to use the Analytics information obtained for other Google services. We have enabled Google to anonymize IP addresses.

Security

The security of personal data is of great importance to us. To protect your privacy, we take the following measures:

  • Access to personal data is protected by a username and password;
  • We use secure connections (Secure Sockets Layer or SSL) that encrypt all information between you and our website when you enter personal data.

Changes to this privacy statement

When our online store changes, we of course need to adapt the privacy statement as well. So please always keep an eye on the date above and check regularly if there are any new versions available. We will do our best to notify you of any changes.

Your rights

If you have any questions or would like to know which personal data we hold about you, you can always contact us. See the contact details below.

You have the following rights:

  • Get an explanation of what personal data we have and what we do with it;
  • Access to the precise personal data we have;
  • Having errors corrected;
  • The removal of outdated personal data;
  • The transfer of personal data to another party;
  • Withdrawal of consent;
  • Restricting certain processing;
  • Object to a particular use.

Please be sure to clearly indicate who you are so that we can ensure that we do not modify or delete data from the wrong person. We will generally comply with your request within one month. However, this period may be extended for reasons related to the specific rights of the data subjects or the complexity of the request. If we extend this period, we will notify you in a timely manner.

File a complaint

If you would like to file a complaint regarding the use of your personal data, you can send an email to info@jumatra.nl. We handle each complaint internally and communicate this to you.

If you believe that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This authority is called the Dutch Data Protection Authority.

Contact details

Desmaco Europe B.V.
Zanddonkweg 7-A
5144NX Waalwijk
Email address: info@jumatra.nl
Phone: +31 850048200
KvK number: 82738785

Account
WISHLIST
WISHLIST
Login
Password Recovery

Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.

Shopping cart 0
RECENTLY VIEWED 0

Requesting a quote from Jumatra

Requesting quotes for your materials? You can request a quote in two ways:

  1. Offer based on your shopping cart
    Add the desired products to your shopping cart and proceed through the ordering process. Fill in your details and shipping information. In the final step, choose Request a quote instead of ordering directly.

  2. Request a quote free of obligation via the form
    Don't have a concrete product selection yet or would you like to discuss installation or custom-made solutions first? Then fill out the quote form. We will then contact you.
View cart
Offer form

Explanation: RPM

RPM stands for Revolutions Per Minute, that is to say, the number Revolutions that a electric motor per minute makes. In Dutch, this is also called the rotational speed.

The RPM indicates How quickly the as of the electric motor turns. For example, an engine with a speed of 1500 RPM makes approximately 1500 complete revolutions per minute.

The speed of an electric motor is mainly determined by the number Poland and the net frequency. With a standard mains frequency of 50 Hz, the most common rotational speeds are approximately:

2-pole: 3000 RPM
4-pole: 1500 RPM
6-pole: 1000 RPM
8-pole: 750 RPM

In practice, the actual engine speed is slightly lower due to slippage in the engine. That’s why you often see values like 2850 RPM, 1450 RPM, 960 RPM, or 710 RPM on type plates.

The correct RPM is important because each application has its own requirements. specific turning speed required. Pumps, fans, conveyor belts and machines operate optimally within a determined gear range. A too high speed can lead to excessive wear or incorrect operation, while a low engine speed insufficient capacity or can generate power.

In short, RPM indicates How quickly one electric motor turns and is one of the most important specifications when choosing the right electric motor for a particular application.

Explanation: Material

It material of an electric motor largely determines the strength, durability and heat dissipation of the motor. The housing of electric motors is usually made of cast iron or aluminum.

Engines with a cast iron housing It is extra strong, vibration-resistant, and suitable for Heavy industrial applications. This type of motor is often used in environments where reliability and robustness are essential.

Engines with a aluminum housing on the contrary, he is lighter of weight and have a good heat dissipation. This makes them suitable for applications where a compact and Efficient solution is desired.

In short, the material of the housing determines how well the motor works. file is against tax, environment and temperature, and which applications are most suitable.

Explanation: Poland

It number of poles of an electric motor determines how fast the motor rotates and how much force (torque) This delivers power. In the motor, a magnetic field is generated with multiple north and south poles. How more poles the motor has, how It's going slower now.

At a standard network frequency of 50 Hz Does this mean that a 2-pole motor approximately 3000 revolutions per minute creates, while a 4-pole motor around the 1500 rpm turns and a 8-pole motor approximately 1000 rpm achieves.

In addition to speed, the number of poles also has an effect on couple. Engines with more poles deliver more power strength and are suitable for applications where lower speed and higher torque are desired. Motors with fewer poles rotate faster and are often used in situations where speed It is more important than strength.

In short, it determines Number of poles balances the speed and power of the electric motor.

Explanation: Building form

The building form indicates from an electric motor How the motor is mounted becomes and in which position it can be placed. This determines how the motor is installed in an installation.

Common building forms include, for example B3, B5 and B35/B14. One B3 The motor has feet and is mounted on a flat surface. One B5 The motor has a flange on the front, which allows the motor to be connected directly to a machine. B35 The motor combines both, so feet and a flange, This provides additional flexibility during installation.

Choosing the correct configuration is important to ensure that the motor fits correctly into the application and stable assembled can be.

In short, the configuration determines how and where the electric motor is mounted and used within an installation.

Explanation: Phases

The number phases indicates on which electric motor Electrical connection the motor works. The most common variants are 1-phase and 3-phase motorcycles.

One 1-phase motor Works on a standard 230V connection and is mainly used in smaller applications, such as household appliances or light machines. These motors are easy to connect, but generally provide less power and torque.

One 3-phase motor works on a 400V Power current connection and is used for heavier and industrial Applications. These motors run more efficiently, deliver higher and more consistent torque and have better performance when used over long periods.

Sometimes it is also mentioned 2-phases, However, this hardly ever happens in practice. Usually, this involves a 1-phase motor with an additional winding (capacitor) or the use of two phases within a 3-phase connection.

In short, the number of phases determines the power, efficiency and application possibilities of the electric motor.

Explanation: Power

When we talk about the power of an electric motor We mean the amount of power that the engine can deliver. We usually express that in kilowatt (kW) or in horsepower (HP or pk). Kilowatt is the modern metric unit that is mainly used in Europe. Horsepower is an older term that you still often see, for example in cars or American machines.

One kilowatt equals 1000 watts, And if you convert that to horsepower, then 1 kW corresponds to about 1.34 hp. Conversely, 1 hp is approximately 0.75 kW. So a 2 kW motor produces about 2.7 hp of power. The higher the power, the more powerful the engine is. A 5 kW motor can therefore handle heavier tasks than a 2 kW motor.

In practice, this means that an electric bike, for example, has an engine of about 0.25 kW, which is enough to support someone smoothly while cycling. An electric car like a Tesla, on the other hand, often has an engine of more than 150 kW, which allows for high speeds and rapid acceleration.

In short: kW and hp are two ways of measuring the same thing: the amount of power an electric motor produces. If you want to know what power you need, it depends on what you want to drive with it.